DOCUMENT:Q91737  05-NOV-1999  [pcmail]
TITLE   :PC Adm: External PO Not Listed in RNETWORK.GLB Regeneration
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.0,3.0a
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for PC Networks, versions 3.0, 3.0a 
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SYMPTOMS
========

The RNETWORK.GLB file created by the Remote Regenerate command is missing the
external postoffice information. When you run Microsoft Mail Remote, the error
"Could not access network list" appears.

CAUSE
=====

Microsoft Mail makes an incomplete RNETWORK.GLB file because it cannot with the
lack of external postoffices on the current postoffice's network. Previous to
the regeneration of RNETWORK.GLB, the NETWORK\PO\MAILBOX addressing scheme was
used to place all external postoffices on networks other than the current
postoffice's network.

WORKAROUND
==========

To work around this problem, use the Admin program's External-Admin, Create
command to define a "test" external postoffice on the current postoffice's
network. That is, give the test external postoffice the same network name as
that of the current postoffice.

For example, suppose your current configuration is as follows:

   Current Postoffice    -   NET1\PO1
   External Postoffice   -   NET2\PO1

Add a test postoffice to NET1:

   External Postoffice   -   NET1\TEST

The final configuration is as follows:

   Current Postoffice    -   NET1\PO1
   External Postoffice   -   NET2\PO1
   External Postoffice   -   NET1\TEST

Microsoft Mail can now complete the remote regeneration of RNETWORK.GLB
correctly.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks,
versions 3.0 and 3.0a. It was corrected in version 3.2 of the Mail Administrator
program.

Additional query words: 3.00 3.00a admin

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN300 kbMailPCN300a
Version           : WINDOWS:3.0,3.0a

=============================================================================

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