DOCUMENT:Q112913 18-NOV-1999 [pcmail] TITLE :PC Adm: Five Tildes Required Per Line in ADMIN.TPL File PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1x,3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1x, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Versions 2.1x and 3.0 of Microsoft Mail for PC Networks requires five tildes (~) to be used per line in the ADMIN.TPL file. This is necessary even if default values are used for any of the four entries. The proper format for the ADMIN.TPL file is: Field_Prompt:~Entry1~Entry2~Entry3~Entry4~ If any of the tildes are missing, you will receive the following error when you try to create a new user in the Mail Administrator program (ADMIN.EXE): Notice 31 Error loading template. Press ENTER to continue Furthermore, no ADMIN.TPL template information will be visible when you modify an existing account in the Mail Administrator program. WORKAROUND ========== Check the ADMIN.TPL file and ensure that it follows the proper format shown above. Additional query words: 2.10x 3.00 admin ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN300 kbMailPCN21xSearch Version : WINDOWS:2.1x,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.