DOCUMENT:Q126230 10-NOV-1999 [pcmail] TITLE :PC Adm: Sort Order Incorrect in Address List w/ Extended Chars PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create users within the Mail Administrator program, and those users have full names that begin with an extended character (for example, a character in the Swedish alphabet), the sort order in the address list will be incorrect when you view the list from Local Admin, Modify or from the mail client. After you run the RESORT -S -L (Scandinavian sort order) command, the client will then display the correct sort order; however, but the Mail Administrator program continues to display the users in the wrong order. This problem occurs on a version 3.2 English-language Mail for PC Networks server or on a Mail for PC Networks server that has been updated from English to Swedish. RESOLUTION ========== Copy the C850SORT.GLB file from a version 3.2 Swedish-language Mail for PC Networks server. Additional query words: 3.20 diacritical mark diaeresis dieresis ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.