DOCUMENT:Q119359 04-NOV-1999 [pcmail] TITLE :PC DB Win: Steps to Move User's Account Without Using MoveUser PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.2 ------------------------------------------------------------------------------- SUMMARY ======= There are times when the MOVEUSER.EXE utility, included with version 3.2 of Microsoft Mail for Windows, will not work properly. An example of this is when one of the postoffices is on a DEC system. The steps below outline the method for copying existing messages from the old account (export), creating the new account, and then copying the existing messages into the new account (import). MORE INFORMATION ================ 1. Use the LISTUSER utility to get the user's hexadecimal ID (hex-id) from the old postoffice. 2. Copy the .MMF file to a floppy disk. 3. Set up the new account on the new postoffice. Set the password to match the old password. 4. Use the LISTUSER utility to get the new hex-id. 5. Rename the old .MMF file to the new .MMF. 6. Start Mail. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.