DOCUMENT:Q129781 09-NOV-1999 [pcmail] TITLE :PC DB: Move User Err: A User Already Exists on the Postoffice PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.2a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.2, 3.2a ------------------------------------------------------------------------------- SYMPTOMS ======== If you run the Move User utility, and attempt to move a single user from one postoffice (PO) to another PO, the following error message can occur on the destination PO: A user already exists on the Postoffice Address List with the same user name. Change the user name assigned to this user. RESOLUTION ========== Delete the externally defined name in the Postoffice Address List (POL) from the Microsoft Mail for PC Networks Administration program (ADMIN.EXE); from the Address menu, choose Delete. MORE INFORMATION ================ On page 136 of the Microsoft Mail 3.2 "Administrator's Guide." it explains why you may want externally defined addresses in your POL. "You want to add a group containing external addresses to the Global Address List (GAL). You do this by adding the external addresses to the POL, creating a group, and then rebuilding the GAL either via directory synchronization or with the Rebuild utility. Groups that were on the Postoffice Address List are automatically added to the GAL." Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a Version : WINDOWS:3.2,3.2a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.