DOCUMENT:Q104743 10-NOV-1999 [pcmail] TITLE :PC DirSync: Cannot Remove Dir-Sync Requestor After Install PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.2,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.2, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== There is no facility in the Administrator program (ADMIN.EXE) included with versions 3.0, 3.2 and 3.5 of Microsoft Mail for PC Networks to remove or deactivate a Directory Synchronization (Dir-Sync) requestor, or to reset a requestor to its installed state. ADMIN.EXE continues to ask if a user who was created or modified on the requestor is to be included in Dir-Sync, regardless of whether Dir-Sync is actually enabled on that postoffice. STATUS ====== Microsoft has confirmed this to be a problem in versions 3.0, 3.2 and 3.5 of Microsoft Mail for PC Networks. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ ADMIN.EXE can remove the files that make a postoffice the Dir-Sync server (through the Config, Dir-Sync, Options command), but there is no method to reset the requestor record in the REQCONF.GLB file. Users continue to be added to the REQTRANS.GLB file if the administrator responds "Yes" to the question of whether to include this user in Dir-Sync. Additional query words: 3.00 3.20 3.50 dirsync ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN350 Version : WINDOWS:3.0,3.2,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.