DOCUMENT:Q148771 13-MAY-1999 [pcmail] TITLE :PC DirSync: Err Msg: Bad ID or Password PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.5 OPER/SYS: KEYWORDS: ====================================================================== 3.50 MS-DOS kbenv ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.2, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== You may see the following error on the screen when you run manual Directory Synchronization (dirsync), just prior to the beginning of Rebuild.exe. Bad ID or Password When dirsync is being performed manually, you must make sure the administrator's account and password are correctly specified to invoke Import.exe. See the "Directory Synchronization (Dir-Sync)" document for further details on manual dirsync. For more information about how to obtain the dirsync document, please see the following article in the Microsoft Knowledge Base: Q96060 PC DirSync: Directory Synchronization (Dir-Sync) CAUSE ===== If the administrator account and password are not correct, no error will be logged in the Dirsync.log, Dsserver.log, or Central.log file. If dirsync is being run from a batch file, unless you are watching the screen very closely, you probably will not notice the error just prior to Rebuild.exe running. If you are not using a batch file, you will see the error on the screen. In addition, Rebuild.exe will run and properly rebuild the Global Address List. The only evidence of a problem other than actually seeing the error message will be a failure of the updates to post. The above error has also been seen where the administrator's name and password are incorrect in an X25 login script. RESOLUTION ========== Make sure the administrator's account name and password are correct for the postoffice against which Import.exe is being run. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN350 Version : WINDOWS:3.2,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.