DOCUMENT:Q119240 09-NOV-1999 [pcmail] TITLE :PC DirSync: Err Msg: Error 46 No Fullname PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0a,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.0a, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== The following error is recorded in the DIRSYNC.LOG file during the execution of the Import program: Error [ 46] No Fullname CAUSE ===== The alias name file (for example, X400.NME) is empty (or zero bytes) and the gateway address file (for example, X400.GLB) contains addressing information (larger than 4 bytes). The directory synchronization (Dir-Sync) server on which the extraction occurs attempts to create an invalid entry in the import file it created on the Dir-Sync server. The error will appear on the requestor when the import is performed to add the new addresses to the gateway list. The import file is created as part of a request from a requestor for a full import or in a RESYNC.GLB file. RESOLUTION ========== Restore the address and alias files to a normal condition. This would include reloading the gateway addresses or reducing the addressing file to its four byte original state. MORE INFORMATION ================ The following error may also be recorded in the DIRSYNC.LOG: Warning 43 Gateway alias has no physical address. This error may appear if the addressing files for the gateway on the server are not complete. Additional query words: 3.20 dirsync dirsynch ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300a Version : WINDOWS:3.0,3.0a,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.