DOCUMENT:Q135486 09-NOV-1999 [pcmail] TITLE :PC DirSync: Err Msg: Fatal 39 Error Generating TID PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.2a,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When REBUILD.EXE is run to build the Global Address List (GAL), the following error may be displayed in the DIRSYNC.LOG: Fatal 39 Error generating TID. Allocating unique ID. CAUSE ===== This error occurs if the GALNETPO.GLB on the postoffice is corrupt. RESOLUTION ========== To correct this, delete GAL.NME, GALINDEX.GLB, and GALNETPO.GLB. Re-run REBUILD.EXE to recreate the files. MORE INFORMATION ================ When Rebuild constructs the GALNETPO.GLB, it starts out with an arbitrarily large number, 7F67697F (in hex) as default, for the new tuple identifier (TID). Then it reads the GALNETPO.GLB; it reads the first 4 bytes and the first record to determine the new TID value in GALNETPO.GLB. If this is successful, it uses this number instead of the default for the new TID value. Then the TID.GLB is read. The value from this is compared with the new TID obtained previously. If the new TID is less than or equal to the value from TID.GLB, the error 39 is generated. The new TID is expected to be arbitrarily large. If the GALNETPO.GLB is corrupt and consists of records containing all zeroes, this error will occur. If you delete the GAL files, the default new TID will be used. Additional query words: 3.20 3.20a 3.50 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a kbMailPCN350 Version : WINDOWS:3.2,3.2a,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.