DOCUMENT:Q96001 19-FEB-2002 [pcmail] TITLE :PC DirSync: Error and Status Msgs #9 - 29 PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.0 ------------------------------------------------------------------------------- SUMMARY ======= Directory Synchronization Error and Status Messages #9 - 29 ----------------------------------------------------------- On Microsoft Mail for PC Networks version 3.0 Server Disk 1, there is a file called DIRSYNC.TXT that contains the error codes used in directory synchronization (Dir-Sync) and in the IMPORT utility for Mail. The errors are logged in the DIRSYNC.LOG file. [9] Out of Memory Ensure that you are running the program on a computer with at least 640K of memory. [10] Directory Sync has not been enabled Ensure that your postoffice is a version 3.0 postoffice. If it is not, upgrade to version 3.0 before continuing. [12] Invalid character in column 1 The import file has an invalid character in column 1. Check the file for an invalid code in column 1. The valid codes are A (Add), D (Delete), M (Modify), R (Replace) and T (Template file). Also check the file for an invalid character in column 1 following the line that contains the code. The line that follows Add, Delete or Modify codes and contains specific user template information should have a hyphen in column 1. Lines that follow a T code and are part of a template file should have a space in column 1. [13] Invalid transaction command Check the import file for an invalid code in column 1. The valid codes are A (Add), D (Delete), M (Modify), R (Replace), and T (Template file). [14] Error processing RESYNC.GLB The Import utility is temporarily unable to generate RESYNC.GLB. Run the Import utility again with the -S option to clear the problem. [15] Invalid character in phone number Check the import file for an invalid character in at least one of the FAX phone number fields. Valid phone number characters are digits, the space, the comma (,) and the hyphen (-). [16] Unknown address type Check the import file for an invalid address. See the Server version Administrator's Guide for the format of Microsoft Mail addresses and the specific gateway manual for the format of foreign addresses. [17] Unexpected end of line in node address Microsoft Mail type addresses (PCM, PROFS, SNADS and OV) require a network (or gateway name) and a postoffice (or a node or DGN) separated by a slash mark (/). Check the import file for at least one Microsoft Mail type address that is not correctly specified. [18] Unexpected end of line in fullname Check the import file for a missing address and possibly a missing portion of the fullname (the alias) following an Add (A), Delete (D) or Modify (M) code. [19] Unexpected end of line in physical address Microsoft Mail type addresses (PCM, PROFS, SNADS and OV) require a network name (or gateway name), a postoffice name (or a NodeID or DGN), and a mailbox name (or UserID or DEN) separated by slash marks (/). The address is preceded by an address type and a colon (:). The following is an example of a PROFS address: PROFS:VMGATE/NODE1/USER1 Check the import file in lines containing Add (A), Delete (D) and Modify (M) codes for at least one Microsoft Mail type address that is not correctly specified. [20] Address element is too long Check the import file for Microsoft Mail type addresses (PCM, PROFS, SNADS and OV addresses) that have a network name (or gateway name), postoffice name (or NodeID or DGN) or a mailbox name (or UserID or DEN) that exceeds ten characters. [21] Input file is corrupt or has incorrect format. Check the import file for any lines that are not in the correct format. [22] Expecting '/' in template information line The import file requires a slash mark (/) to separate a template prompt from template information. The format of the line is: -prompt/information Check the import file for at least one missing prompt/information slash mark separator. [23] Expecting tab or space Check the import file for invalid characters where there should be a tab or a space. For example, when specifying to Add (A), Delete (D) or Modify (M) an address, there must either be spaces in columns 2 and 33, or the alias must be separated from the address code (A, D, or M) and the address type by tabs. [24] Template info not allowed for this address type Check the import file for template information specified for an address that does not support templates. The types of addresses that do not support templates are: MCI, X400, SMTP, MHS, MSMAIL, and FAX. Remove any template information that appears with addresses of these types. [25] Physical address is too long Check the import file for an address following an Add (A), Delete (D) or Modify (M) code that exceeds the size limit. [26] Error in physical address There is an error in at least one address in the import file following an Add (A), Delete (D) or Modify (M) code. The error is most likely in an MCI or FAX address. Both of these types of addresses have carriage returns within the address while the import file format requires the address to fit on one line. The solution is to substitute different characters for the carriage return. For FAX addresses in the import file, tildes (~) separate the four fields of the physical address. The Import utility replaces these with carriage returns before storing the address in the postoffice data files. For MCI addresses in the import file, a space substitutes a carriage return-linefeed. The Import utility inserts the required carriage return-linefeeds into the address before storing it in the postoffice data files. [27] Alias already exists Check the import file for aliases following an Add (A) or a Modify (M) code that already exists in one of the postoffice's address lists. All address lists except for the Global Address List must have unique aliases. [28] Duplicate alias in transaction queue Check the import file for duplicate aliases destined for the same address list in lines containing Add (A) or Modify (M) codes. [29] Alias does not exist Check the import file lines containing Delete (D) or Modify (M) codes for an alias that does exist. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.