DOCUMENT:Q123398 07-NOV-1999 [pcmail] TITLE :PC DirSync: Groups with 10 Characters Group Address Remain PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you delete a group from the originating postoffice, the groups containing a group address of 10 characters (the maximum number of characters allowed is 10) will remain undeleted from all other postoffices participating in directory synchronization (Dir-Sync) for version 3.2 of Microsoft Mail for PC Networks. During the Dir-Sync processing of this group's delete transaction, at time T2 (SRVMAIN -t) on the Dir-Sync server, the following error message will appear in the DIRSYNC.LOG file: 10/24/94 14:32:18 | Error [ 20] Address element is too long: CAUSE ===== The Dir-Sync process appears to append an additional character to the group address name within the MSTTRANS.GLB file on the Dir-Sync server. This additional character generates the error described above. STATUS ====== Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for PC Networks.This problem was corrected in version 3.2.12 of ADMIN.EXE. If you do not have version 3.2.12 (or later), you can download ADMUPD.EXE, a self-extracting file, on the following services: - Microsoft's World Wide Web Site on the Internet On the www.Microsoft.com home page, click the support icon. Click Knowledge Base, and select product. Enter kbfile AMDUPD.EXE, click GO! Open the article, and click the button to download the file. - Internet (anonymous FTP) FTP FTP.Microsoft.Com Change to the Softlib\Mslfiles folder. Get AMDUPD.EXE - The Microsoft Network On the Edit menu, click Go To, and then click Other Location. Type "mssupport" (without the quotation marks). Double-click the MS Software Library icon. Find the appropriate product area. Locate and download AMDUPD.EXE. MORE INFORMATION ================ When Dir-Sync propagates user and group names from externally defined postoffices, these names are stored in a .USR file on the postoffice database. To delete these invalid group names, run the ADMIN.EXE program against the postoffices that still have the deleted groups showing in the global address list (GAL), and select External-Admin, List. Provide the correct Network and Postoffice name and simply delete the invalid group name from each postoffice exhibiting this problem. Run REBUILD.EXE to recreate the GAL without this group. If the mail administrator also added this invalid group to the local postoffices postoffice address list (POL or ADMIN.NME file), then run ADMIN.EXE and select Address, Delete to delete this group name from the POL. Again, REBUILD.EXE must be run to update the GAL. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.