DOCUMENT:Q106100 26-OCT-2000 [pcmail] TITLE :PC DOS: Err Msg: Keyboard Is Disabled. Saving Image. PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.0b, 3.2, on platform(s): - the operating system: MS-DOS ------------------------------------------------------------------------------- SYMPTOMS ======== When you load the Microsoft Mail Screen Capture program (MSCAPT.EXE) and then try to invoke it by using the hot key (RIGHT SHIFT or LEFT SHIFT), the following error message may be displayed: Keyboard is disabled. Saving image. CAUSE ===== The keyboard is disabled by default. This is by design. RESOLUTION ========== To resolve this problem, start the program with the -G switch: MSCAPT -G The command-line options for the MSCAPT program are not mentioned in the Microsoft Mail for PC Networks "User's Guide." More command-line options for the MSCAPT program are available by typing the following command: "MSCAPT -?" (without the quotation marks) Additional query words: 3.00 3.00b 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 Version : WINDOWS:3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.