DOCUMENT:Q112888 26-OCT-2000 [pcmail] TITLE :PC DOS: Err Msg: Notice 13 Disk Full or Error Writing to Disk PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1x,3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.0b, 3.2, on platform(s): - the operating system: MS-DOS ------------------------------------------------------------------------------- SYMPTOMS ======== The following error message may appear when you access mail messages from the MS-DOS client: Notice 13 Disk Full or Error Writing to Disk CAUSE ===== This error can be caused by inadequate network rights. If you can send normal mail messages but have problems when you send mail with attachments, this error can also be caused by missing ATT subdirectories. RESOLUTION ========== Make sure you have adequate network rights. If subdirectories are missing from the ATT directory, either restore them from a backup copy or, if no backup exists, create them using the MS-DOS MD command. NOTE: If you don't restore from backup copies but you just re-create the missing subdirectories, any attachments in the directory prior to its loss will no longer be available. Missing subdirectories are often a result of backup and restore processes that are not configured to include empty directories or zero-length files. If you move a database (for example, from drive M to drive P), the following XCOPY command ensures all directories are re-created on the destination drive: xcopy m:\*.* /s /e p: Additional query words: 2.1x 3.00 3.00a 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 Version : WINDOWS:2.1x,3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.