DOCUMENT:Q104367  26-OCT-2000  [pcmail]
TITLE   :PC DOS: Err Msg: Notice 33 More Mail at Postoffice...
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:2.1,3.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for PC Networks, versions 2.1, 3.0, on platform(s):
    - the operating system: MS-DOS 
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SYMPTOMS
========

Versions 2.1 and 3.0 of Microsoft Mail for PC Networks, MS-DOS workstation, may
not appear to be receiving new mail if there are more messages in the inbox than
there are headers selected to be viewed. If there is more mail in your mailbag
(MBG) than can be displayed, you receive the following error message:

   Notice 33

   More mail at postoffice than displayed.

   Press Enter to continue

CAUSE
=====

The MS-DOS client has a feature that allows you to specify the maximum number of
mail items that can be displayed in the inbox. This can restrict you from being
able to view all of the messages that are currently in the inbox if you have
more messages than are allowed to be viewed.

RESOLUTION
==========

To resolve this problem, increase the number of headers, move mail into private
folders, or delete old mail.

You can also increase the number of headers that can be viewed in the inbox by
selecting Options, Configure, Headers.

MORE INFORMATION
================

There is another feature that allows you to specify the sorting criteria. To use
this option, select Options, Configure, Sortkey. The default is to sort by date
in descending order. This feature can result in new mail not being visible when
the number of messages in the inbox exceeds the number of headers that can be
displayed.

The MS-DOS client will only sort the first X number of headers that are flagged
as being not deleted in the MBG file. Therefore, if there are no deleted records
in the first X records, the new mail message will be placed further down in the
MBG and will not be displayed in the inbox.

Additional query words: 2.10 3.00 errmsg

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3
Version           : WINDOWS:2.1,3.0

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