DOCUMENT:Q114126 26-OCT-2000 [pcmail] TITLE :PC DOS: Mail Does Not Release Memory After Notice 0 PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1c,3.0,3.0b OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1c, 3.0, 3.0b, on platform(s): - the operating system: MS-DOS ------------------------------------------------------------------------------- SYMPTOMS ======== With versions 2.1c through 3.0b of the Microsoft Mail for PC Networks MS-DOS client, you may have difficulties reading mail under low-memory conditions. You will receive Notice 0 (out of memory) and Notice 16 (error reading mail) messages every time you try to read mail. CAUSE ===== When Mail reads a message, it attempts to load the entire text of the message into memory. If the message text is too large to fit in available conventional memory, Mail notifies you of the problem. However, it does not then release the memory it allocated. Until Mail is restarted, no messages can be read. STATUS ====== Microsoft has confirmed this to be a problem in versions 2.1c, 3.0, and 3.0b of Microsoft Mail for PC Networks, MS-DOS workstation. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 2.10c 3.00 3.00b ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 Version : WINDOWS:2.1c,3.0,3.0b ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.