DOCUMENT:Q117803 11-NOV-1999 [pcmail] TITLE :PC DOS: Undeliverable Mail Does Not Retain Highlighted Text PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1,3.0,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.2 ------------------------------------------------------------------------------- SUMMARY ======= At the point when the External program, Mail Transfer Agent (MTA), included with versions 2.1, 3.0, and 3.2 of Microsoft Mail for PC Networks, has to generate undeliverables if the original message body contains any highlighted color attributes in the text. They will not be retained when the original sender receives the returned mail along with the system message indicating undeliverable status. MORE INFORMATION ================ Steps to Reproduce ------------------ 1. In the MS-DOS client or Monitor utility, included with Mail for PC Networks, send mail including highlighted text to a remote user or invalid external postoffice alias ensuring that you have set pre-established variables to cause the retry count to be exceeded. For remote transfer configurations, the retry count setting can be altered within the ADMIN.EXE application via Ext-Admin, Setup, Options. Mailing retries before failure. The default value for this option is 3. 2. Shortly, afterwards you should receive an undeliverable message generated by External. Opening this system message will display your text without its original highlighted color attributes. Additional query words: 2.10 3.00 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN210 Version : WINDOWS:2.1,3.0,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.