DOCUMENT:Q81315 05-NOV-1999 [pcmail] TITLE :PC Ext: Auto Answer Must Be Off for Modem Communications PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1e,3.0,3.0b,3.2,3.2a,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1e, 3.0, 3.0b, 3.2, 3.2a, 3.5 ------------------------------------------------------------------------------- SUMMARY ======= In Microsoft Mail for PC Networks, the External Mail program (EXTERNAL.EXE) and the Remote Workstation client require the Modem's Auto Answer feature to be turned off. These programs poll the serial port looking for a ring signal that prevents the client from incurring phone costs due to invalid or unsuccessful connections (such as when the External Mail program is down or busy). Additional query words: 2.10e 3.00 3.00b 3.20 3.20a 3.50 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a kbMailPCN300 kbMailPCN300b kbMailPCN350 kbMailPCN210e Version : WINDOWS:2.1e,3.0,3.0b,3.2,3.2a,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.