DOCUMENT:Q93080 30-OCT-1999 [pcmail] TITLE :PC Ext: External Tries Repeatedly to Deliver Mail PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1,3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== The External Mail program for versions 2.1 and 3.0 of Microsoft Mail for PC Networks tries repeatedly to deliver mail to a postoffice with insufficient disk space for the message. External keeps trying, and fails to deliver other outgoing mail. CAUSE ===== When the External Mail program attempts to send a message or attachment that is too large for the target postoffice's disk, the target postoffice sends the following error message: Drive Error External retries without logging an error in the SESSION.LOG file, and the process continues in an endless loop, keeping External too busy to send other mail waiting in the queue. STATUS ====== Microsoft has confirmed this to be a problem in versions 2.1, 3.0, and 3.0a of Microsoft Mail for PC Networks. This problem was corrected in version 3.2. Additional query words: 2.10 3.00 3.00a MTA ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN300 kbMailPCN300a kbMailPCN210 Version : WINDOWS:2.1,3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.