DOCUMENT:Q117804 30-OCT-1999 [pcmail] TITLE :PC Ext: Mailing to External Addresses Via Groups from Other PO PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:2.1,3.0,3.2,3.2a,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.2, 3.2a, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The External Mail program (EXTERNAL.EXE) will not deliver mail to external users in groups created on postoffices other than your local postoffice if the mail is mailed from your postoffice. For example, a group with external users in it is created on one postoffice (PO1) and the group is exported to another postoffice (PO2), that group will show up in PO2's network address list and will be included in the GAL. If Mail is sent to that group from PO2, the external users will not receive the mail message. The sender will not receive any error messages; the recipients just will not receive that mail message. RESOLUTION ========== For the workaround, please see the following article in the Microsoft Knowledge Base: Q103379 PC Adm: How to Create Groups Spanning Multiple Postoffices Additional query words: 2.10 3.00 3.20 3.20a 3.50 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a kbMailPCN300 kbMailPCN350 kbMailPCN210 Version : WINDOWS:2.1,3.0,3.2,3.2a,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.