DOCUMENT:Q126750 30-OCT-1999 [pcmail] TITLE :PC Ext: Running External on PC-NFS File Services PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When multiple Microsoft Mail Externals access the same postoffice located on a PC-NFS server, the following errors may appear in the SYSTEM.LOG: [005] Mail retry count exceeded sending to: MAILNET /MAILP0 [016] Message was not sent due to missing message file. Missing file is M:MAI\MA3\000162B3.MAI. [021] Message was not delivered due to missing routing file. CAUSE ===== This problem occurs when two or more Externals attempt to access the INQUEUE3.MBG and INQUEUE3.KEY files simultaneously. Normally, file locking is used to avoid a conflict. The above errors occur when PC-NFS file locking has not been enabled. RESOLUTION ========== PC-NFS requires two procedures to enable file locking on shared file systems located on Sun servers. First, install the lock daemon included with PC-NFS on the server. Second, include the /MUSTSHARE or /MS command to the command line of the mount command that each External performs. The command is detailed on page 76 in the "Administration Guide" of PC-NFS version 5.0. Example: NET USE M: server:/usr1/mail32 /ms The command can be performed on the command line, or it can be entered in the DRIVES.BAT file and performed when the redirector is started. The network can be started using a NETWORK.BAT file in the directory including the NFS files on the local drive. The file will include entries indicating the user or workstation login. Example: NET START RDR wkstation * The machine specific addresses are located in the hosts file on each workstation. There is also another hosts file located on the server that will include the addresses of each user's workstation. Example: 130.50.55.115 wkstation 130.50.5.55 server MORE INFORMATION ================ To verify that the workstations have the /MS option enabled, perform a trace on the network. If the /MUSTSHARE option is enabled, the workstation will send UDP packets to the server. Network Monitor will show the following text in the description of the UDP packet: Src Port: Locus PC-Interface Conn Server Testing was done with version 5.0 of PC-NFS. File locking is described in PC-NFS Administration Guide appendix A. PC-NFS is a product of SunSelect, which is a Sun Microsystems business. Additional query words: 3.2 PCNFS PC ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.