DOCUMENT:Q123320 08-NOV-2001 [pcmail] TITLE :PC Forms: Err Msg: Could Not Copy File.. PRODUCT :Microsoft Mail For PC Networks PROD/VER:1.00 OPER/SYS: KEYWORDS: ====================================================================== 1.00 WINDOWS kbusage kberrmsg kbfile kbbug1.00 ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Electronic Forms Designer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install version 1.0 of Microsoft Electronic Forms Designer to a server in a shared Microsoft Windows environment as documented on page 124 of the "Developer's Guide," you will receive one of the following error messages (depending on the version of the SETUP.EXE): Error - Could not copy file: A:\VER.DL_-> X:\\Y:\\VER.DLL -or- Error - Could not execute: X:\\CMDKINST.exe 2 A shared Windows environment consists of a shared Windows directory and user directory created with Windows SETUP /A and SETUP /N, and shown above as Y:\ and X:\, respectively. STATUS ====== Microsoft has confirmed this to be a problem in version 1.0 of Microsoft Electronic Forms Designer. This problem was corrected in SETUP.EXE version 1.01. If you do not have version 1.01 (or later), you can download EFSETUP.EXE, a self-extracting file, on the following services: - Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home page, click the Support icon. Click Knowledge Base, and select the product. Enter kbfile EFSETUP.EXE, and click GO! Open the article, and click the button to download the file. - Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles folder. Get EFSETUP.EXE - The Microsoft Network On the Edit menu, click Go To, and then click Other Location. Type "mssupport" (without the quotation marks). Double-click the MS Software Library icon. Find the appropriate product area. Locate and Download EFSETUP.EXE. For additional information about downloading, please see the following article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Additional query words: ====================================================================== Keywords : Technology : kbZNotKeyword kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbEForms Version : 1.00 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.