DOCUMENT:Q132744 28-OCT-1999 [pcmail] TITLE :PC Gen: Description of Mail Integrity Check MAILINT.EXE PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.5 ------------------------------------------------------------------------------- SUMMARY ======= Version 3.5.0 of the Microsoft Mail for PC Networks Mail Integrity Check (MAILINT.EXE) utility ships in the version 3.5 Microsoft Mail for PC Networks Resource Kit. The utility can be used to check for a variety of missing or corrupt mail database files and directories. It is a read-only utility, and it does not attempt to fix any files that fail the integrity check. This utility can be run while users are working on the postoffice as it does not open or write to any mail database files. MAILINT.EXE consists of the three modules described below: Directory Check, File Existence Check, and File Integrity Check. This utility is designed with Microsoft Visual Basic version 3.0 and requires VBRUN300.DLL to run. VBRUN300.EXE is available from the Microsoft FTP Web site. For additional information, please see the following article in the Microsoft Knowledge Base: Q99251UPD: GP Fault in KRNL286 When Run EXE on 286 or w/ NT on MIPs Also refer to Chapter 5 of the version 3.5 of Microsoft Mail for PC Networks Resource Kit for other utilities available. Directory Check --------------- Directory Check will verify the existence of 51 total directories. They include the following directories located under the root directory of \MAILDATA: \XTN \CAL \FOLDERS \GLB \GRP \HLP \INF \INI \KEY \LOG \USR \MBG \MEM \MMF \NME \P1 \TPL \MAI \ATT The following directories located under the \ATT directory of \MAILDATA: \AT0 \AT1 \AT2 \AT3 \AT4 \AT5 \AT6 \AT7 \AT8 \AT9 \ATA \ATB \ATC \ATD \ATE \ATF And the following directories located under the \MAI directory of \MAILDATA: \MA0 \MA1 \MA2 \MA3 \MA4 \MA5 \MA6 \MA7 \MA8 \MA9 \MAA \MAB \MAC \MAD \MAE \MAF File Existence Check -------------------- The File Existence Check will verify the existence of a core set of Mail postoffice files. They include the following files located under the \GLB directory of \MAILDATA: ACCESS.GLB ACCESS2.GLB ACCESS3.GLB CONTROL.GLB GLOBAL.GLB GROUP.GLB GRPMEM.GLB MASTER.GLB NETPO.GLB NETWORK.GLB PROCESS.GLB REQCONF.GLB RNETSEM.GLB SRVCONF.GLB TID.GLB As well as the following files located under the \NME directory of \MAILDATA: ADMIN.NME ADMINSHD.NME The following files located under the \GRP directory of \MAILDATA: ADMIN.GRP ADMINSHD.GRP File Check will verify that each existing .KEY file has a corresponding .MBG file, and it will verify that each existing .MBG file has a corresponding .KEY file. File Integrity Check -------------------- File Integrity Check will compare (calculate) the file size of the following files with the correct file size: *.GLB *.GRP *.XTN *.KEY *.MBG *.NME *.USR Please reference the On-line Help Database Description for a list of the files and record sizes within each of those files. Error Messages -------------- Below is a list of errors that the utility will detect, along with a description for each. - ADMIN.GRP/ADMINSHD.GRP sizes differ. If the ADMIN.GRP file size differs from the ADMINSHD.GRP, make a backup of ADMIN.GRP, and copy the ADMINSHD.GRP over the ADMIN.GRP. - ADMIN.NME/ADMINSHD.NME sizes differ. If the ADMIN.NME file size differs from the ADMINSHD.NME, make a backup of ADMIN.NME, and copy the ADMINSHD.NME over the ADMIN.NME. - Corrupt File. A file is determined to be corrupt if the file size does not divide evenly with the record size for that file. For more information on the record sizes, from the Mail menu, choose Help. Then select Database Description. Please have the Mail Administrator contact Product Support with errors found. - Directory Is a File. A file exists in the place of a directory. For example, a file with the name AT8 exists in the \ATT directory. AT8 should be a subdirectory of ATT, not a file. Please have the Mail Administrator contact Product Support with errors found. - Directory Does Not Exist. A directory is missing from the Mail database. Use the MS- DOS MKDIR command to create the missing directory. - File Does Not Exist. The File Does Not Exist error means that one of the core postoffice files is missing from the Mail database. A list of the files checked are: ACCESS.GLB ACCESS2.GLB ACCESS3.GLB CONTROL.GLB GLOBAL.GLB GROUP.GLB GRPMEM.GLB MASTER.GLB NETPO.GLB NETWORK.GLB PROCESS.GLB REQCONF.GLB RNETSEM.GLB SRVCONF.GLB TID.GLB ADMIN.NME ADMINSHD.NME ADMIN.GRP ADMINSHD.GRP - File Does Not Exist - RNETSEM.GLB. The file RNETSEM.GLB is 4 bytes and is used for synchronizing the generation of RNETWORK.GLB by the External mail program. If this file is missing, the first run of External mail program will create this file. - KEY Exists Without MBG. Every user will have a hexid.KEY and hexid.MBG file. This program will gather the list of .KEY files and verify a corresponding .MBG file exists. This error will appear when the hexid.MBG file is missing from the MBG directory. - MBG Exists Without KEY. Every user will have a hexid.MBG and hexid.KEY file. This program will gather the list of .MBG files and verify a corresponding .KEY file exists. This error will show when the hexid.KEY file is missing from the KEY directory. - Missing SRVCONF.GLB. This file should exist only if the postoffice is the Directory Synchronization (Dir-Sync) server. The SRVCONF.GLB file is the Dir-Sync server's configuration file. - PO Not Found at . If you receive this error after selecting the start button, then the program could not find a MASTER.GLB in the GLB directory of the path entered into the Location of PO dialog box. Please enter a valid directory for the postoffice. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN350 Version : WINDOWS:3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.