DOCUMENT:Q145718 23-JAN-2000 [pcmail] TITLE :PC Gen: Err Msg: Error Copying... when Running MMFCLEAN.EXE PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When the MMFClean utility, MMFCLEAN.EXE, is used against a mail message file (.MMF) with a hexadecimal identifier (hex-id) of more than three significant digits, MMFCLEAN.EXE will not affect the file. You may also get an error message in the MMFCLEAN.LOG file: Error copying :\MAILDATA\MMF\.MMF where "drive" is the drive the postoffice is mapped to, and the "hex-id" is for the .MMF file that could not be cleaned. CAUSE ===== MMFCLEAN.EXE will only effectively operate on the three digits left of the decimal point. For example, the MMFCLEAN.LOG indicates the following error when executed against MMF filename 00001234.MMF: User1 00000234 Error copying M:\MMF\00000234.MMF to M:\MMF\~~MMFCCN.TMP RESOLUTION ========== This problem has been resolved in version 3.5.4096 of MMFCLEAN.EXE. Please contact Microsoft Product Support Services in order to obtain the latest revision of MMFCLEAN.EXE. Additional query words: 3.50 mmfclean 3 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN350 Version : WINDOWS:3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.