ACC97: Reinstalling "Run From CD" Removes MS Access Components

ID: Q164097

The information in this article applies to:

Microsoft Access 97
Microsoft Office 97 for Windows

SYMPTOMS

Moderate: Requires basic macro, coding, and interoperability skills.

If you run the Setup program after you install Microsoft Access 97 with the Run From CD-ROM option, and you click Reinstall in the Installation Maintenance dialog box, Microsoft Access 97 no longer starts. In Microsoft Windows 95 or later, and Windows NT version 4.0, there is no shortcut for Microsoft Access 97 on the Programs menu; in Microsoft Windows NT version 3.51, only the Setup icon remains in the program group. If you try to run Msaccess.exe directly from the CD-ROM, you receive the following error message:

Microsoft Access can't find the Visual Basic for Applications dynamic-link library (DLL) Vba332.

NOTE: This occurs with both Microsoft Access 97 and Microsoft Office 97 Professional Edition.

CAUSE

When you click Reinstall in the Installation Maintenance dialog box for a Run From CD-ROM installation, Setup removes most of the Microsoft Access 97 files and registry entries that you need to run the program.

NOTE: This error may also occur if Microsoft Access 97 Setup does not complete successfully.

RESOLUTION

Follow these steps to reinstall Microsoft Access 97 or Microsoft Office 97 Professional Edition:

Start the Setup program, and click Remove All in the Installation Maintenance dialog box.

Start the Setup program again, and select the Run From CD-ROM installation option.

NOTE: If you choose not to install Microsoft Office 97 Professional Edition with the Run From CD option, and instead you select a Typical or Custom installation, you may receive one of the following error messages at the end of Setup:

Bdrintl.dll was unable to register itself in the system registry.


   -or-

Vbe.dll was unable to register itself in the system registry.

When you click OK, you receive the error message:

Microsoft Office 97 Setup was not completed successfully.

These errors do not occur if you have Microsoft Access 97 as a stand-alone product.

For more information about these error messages, please see the following articles in the Microsoft Knowledge Base:

Q162295 Err Msg: "Bdrintl.dll Was Unable to Register Itself"

Q162627 Err Msg: "Vbe.dll Was Unable to Register Itself"

STATUS

Microsoft has confirmed this to be a problem in Microsoft Access 97.

MORE INFORMATION

Reinstalling Microsoft Office 97 Professional Edition Run From CD-ROM also removes files and registry entries along with the shortcut for Microsoft Access 97. If you try to run Msaccess.exe directly from the CD-ROM, Microsoft Access starts without errors but the following features no longer work:

Running wizards returns the error message "Microsoft Access: This feature isn't installed."

The Database Wizards tab is changed to DATABASE, and all the wizards display their DOS 8.3 file names.

When you try to replicate or synchronize a database, you receive the error "Microsoft Access can't complete this operation because it can't find or initialize the dynamic-link library Msrclr35."

REFERENCES

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

Q162295 Bdrintl.dll was Unable to Register Itself


Keywords          : kberrmsg kbsetup StpMaint 
Version           : 97
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: April 16, 1999