DOCUMENT:Q131963 19-OCT-2000 [pcmail] TITLE :PC Mac: Client Hangs When Accessing PO on NT 3.5 Server PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.0, on platform(s): - the operating system: Mac OS (ALL) ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Mail for PC Networks, Macintosh workstation against a version 3.2 Microsoft Mail postoffice located on Microsoft Windows NT version 3.5 Server with Services for Macintosh installed, the Macintosh clients may experience severe performance degradation, or the client may hang intermittently. CAUSE ===== This may occur when you mount the volume on the Macintosh client, logging on to the Mail server, or when you manipulate mail messages on the server. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows NT version 3.5 and Microsoft Windows NT version 3.51. This problem was corrected in the latest U.S. Service Pack for Windows NT. The server MUST be version 3.51 to implement this fix. This fix is available only on Windows NT 3.51. If this fix is required and Windows NT 3.51 is not the current version being used, Product Support has been authorized to send a Windows NT 3.51 server step-up upgrade CD-ROM. The latest U.S. Service Pack will need to be applied to the version 3.51 installation. For information on obtaining this update, query on the following in the Microsoft Knowledge Base: SERVPACK Additional query words: 3.00 mac ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.