DOCUMENT:Q126591  21-OCT-2000  [pcmail]
TITLE   :PC Mac: Err Msg: Application Unknown Has Unexpectedly Quit
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for PC Networks, version 3.0, on platform(s):
    - the operating system: Mac OS (ALL) 
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SYMPTOMS
========

When you use version 3.0 of Microsoft Mail for PC Networks, Macintosh
workstation and you attempt to send to an X.400 message from the Macintosh
client, the following error may occur:

   The application "unknown" has unexpectedly quit
   because an error of type 1 occurred.

CAUSE
=====

The error can occur when the address contains country code, Administrative
Management Domain, Private Management Domain, or Domain Defined Attribute type
and value for the full address (For example, =us/admd=a/prmd=p/dda.type=r-1
/dda.value=aaaa bbbbb (c)).

WORKAROUND
==========

Use additional address fields, such as Personal Name, Organization Name,
Organization Unit Name, User Agent Identifier, or X.121 Address.

STATUS
======

Microsoft has confirmed this to be problem in version 3.0 of Microsoft Mail for
PC Networks, Macintosh workstation. This problem was corrected in Macintosh
workstation version 3.0.5. If you do not have version 3.0.5 (or later), you can
find MACLIENT.HQX or MACLIENT.SEA, a self-extracting file, on the following
services:

NOTE: MACLIENT.HQX is on the Microsoft FTP Web site.

 - Microsoft's World Wide Web Site on the Internet

   On the www.microsoft.com home page, click the Support icon.
   Click Knowledge Base, and select the product.
   Enter kbfile MACLIENT.HQX, and click GO!
   Open the article, and click the button to download the file.

 - Internet (anonymous FTP)

   ftp ftp.microsoft.com
   Change to the Softlib/Mslfiles folder.
   Get MACLIENT.HQX

 - The Microsoft Network

   On the Edit menu, click Go To, and then click Other Location.
   Type "mssupport" (without the quotation marks).
   Double-click the MS Software Library icon.
   Find the appropriate product area.
   Locate and Download MACLIENT.HQX.


For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services


Additional query words: 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3
Version           : WINDOWS:3.0

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