DOCUMENT:Q129778  19-OCT-2000  [pcmail]
TITLE   :PC Mac: Err Msg: Invalid Password
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.2
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for PC Networks, version 3.2, on platform(s):
    - the operating system: Mac OS (ALL) 
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SYMPTOMS
========

When you start the Microsoft Mail for PC Networks, Macintosh workstation, you
may receive the following error message even if the correct password was
entered:

   Invalid Password.

CAUSE
=====

This can be occur if you select the Save My Name and Password option from Set
Preferences, and the postoffice administrator has recovered the password via
ADMIN.EXE.

Another possible cause is corruption within the MS Mail/PC LANs Prefs file.

RESOLUTION
==========

You can resolve this problem by deleting the MS Mail/PC LANs Prefs file in the
System Folder. This file is recreated during the next startup of the client
after you relocate and select the postoffice.

MORE INFORMATION
================

The MS Mail/PC LANs Prefs file contains the following:

 - default login information (username, password, and whether to automatically
   enter password)

 - postoffice location

 - viewing options (message display font and size)

 - notification alert method (for example, flashing icon, sound, dialog box).

Additional query words: 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3
Version           : WINDOWS:3.2

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