DOCUMENT:Q150563 13-JUN-2001 [pcmail] TITLE :PC Mac: Microsoft Word Attachment Loses Its File Association PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.0.6,3.5.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0.6, 3.5.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When a Microsoft Windows user sends mail with Microsoft Word for Windows attachment from Microsoft Mail for Windows to the Macintosh workstation for Mail for PC Networks, the attachment loses its file association. WORKAROUND ========== 1. Login to Mail for PC Networks on the Macintosh computer. 2. Open the message and save the attachment to the desktop. 3. Run Microsoft Word, and open the attachment. 4. On the File menu, click Save to save the file. Quit Microsoft Word. The file is associated with the Microsoft Word icon. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 Version : :3.0.6,3.5.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.