DOCUMENT:Q141062 30-OCT-1999 [pcmail] TITLE :PC MAPI WRmt: ErrMsg: MS Mail32 Notification: MAPISRV.EXE... PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.2,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.2, 3.5 - Microsoft Mail Remote for Windows, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If you have installed Microsoft Mail Remote for Windows on Microsoft Windows NT, and you are using the 32-bit version of Mail included with Windows NT, when you run a Messaging Application Programming Interface (MAPI) application, you may receive the following error: MS MAIL32 Notification: MAPISRV.EXE - Bad Image. The application or DLL\DosDevices\C:\WINNT35\system\MSRMT.DLL is not a valid Windows NT image. Please check this against your installation diskette. CAUSE ===== The error occurs when MAPI calls are thunked to MAPI32.DLL (32-bit MAPI service provider) that looks for a 32-bit store and transport provider, and they did not find one because MSRMT.DLL is a 16-bit transport provider. RESOLUTION ========== Copy the 16-bit MAPI.DLL (size 53,536 bytes, dated 04-06-93) that came with Microsoft Remote Mail from the SYSTEM directory to the SYSTEM32 directory. For example: c:\ cd \winnt\system32 ren mapi.dll mapi.sav copy c:\winnt\system\mapi.dll Additional query words: 3.00 3.20 3.50 workstation server 3.51 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN350 kbMailRemote320 Version : WINDOWS:3.0,3.2,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.