DOCUMENT:Q122578 05-NOV-1999 [pcmail] TITLE :PC NT: 4,292,967,295 File Locks on .MMF and .CAL Files PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view the file locks on a user's eight-digit hexadecimal ID .CAL or .MMF file from the Windows NT version 3.1 or 3.5 Control Panel (in the Control Panel window, choose the Server icon and then select the In Use button), you may see 4,292,967,295 file locks reported in the Locks field. CAUSE ===== This problem occurs when the Mail client is installed on Windows 3.1 with the LAN Manager 2.x drivers and the postoffice is on Windows NT 3.1 or 3.5. LAN Manager uses Lock&Read to do its locks and it uses Lock&X to do its unlocks. Windows NT increments and decrements the NumberOfLocks variable when a Lock&X is issued. Therefore, all unlocks are done within Lock&X, which decrements the variable, but all locks are done in Lock&Read, which doesn't touch the variable. This causes the fi3_num_locks value, as reported by SrvNetFileEnum, to be at -4 when the logon is complete. This problem does not occur when Microsoft Mail is installed on a Windows 3.1 or 3.11 for Workgroups client. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 Version : WINDOWS:3.0,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.