DOCUMENT:Q131678 11-NOV-1999 [pcmail] TITLE :PC NTMMTA: Err Msg: Unable to Open Specified INI File PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Multitasking MTA for Windows NT, version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start an instance of the Microsoft Mail Multitasking MTA for Windows NT (NT MMTA) as a Service, and you open a monitor window to that instance, the following error message may occur: WARNING: Unable to open specified INI file. No errors will be logged. CAUSE ===== The path to the EXTERNAL.INI file as specified in the Microsoft Mail Service Manager is incorrect or points to a drive that is not available at the time the instance starts. RESOLUTION ========== It is recommended to have the EXTERNAL.INI file used by the NTMMTA located in the local C: drive of the computer running External. This will avoid the problem causing this error message and other problems. You must have the EXTERNAL.EXE and associated files in the local drive, not in a network drive. Additional query words: 3.50 ====================================================================== Keywords : Technology : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailMMTA350NT Version : :3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.