DOCUMENT:Q135033 04-NOV-1999 [pcmail] TITLE :PC NTMMTA: Service Account Cannot Be a Group PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Multitasking MTA for Windows NT, version 3.5 ------------------------------------------------------------------------------- SUMMARY ======= When you use the Microsoft Windows NT Multitasking MTA (NT MMTA), you cannot assign the Service Account to a group. The Service Account option must be a user. This user can belong to a group that has log on as service privileges to centralize administration, but it must be a user. If a group is entered in the Service Account option from the Edit Service dialog box, then you will get the following error when you start the service: Could not start the MS Mail External - (instance) service on \\computername. Error 1069: The service did not start due to logon failure. MORE INFORMATION ================ When the Services start, they log on. Although most services must log on to the system account, some services can be configured to log on to special user accounts. (Usually, of the default Services provided with Windows NT, only the Directory Replicator and Schedule Services will be configured in this manner.) A user account used to log on a Service should be created in the User Manager specifically for that purpose. Make certain that the user account has the Password Never Expires option selected, and it has membership in the appropriate groups. The particular group memberships assigned will depend on the operations that must be accomplished by the service. Additional query words: 3.50 ====================================================================== Keywords : Technology : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailMMTA350NT Version : :3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.