DOCUMENT:Q91042 29-OCT-1999 [pcmail] TITLE :PC WFW: Postoffice Administration Not Available from Windows PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you use Extensions for Windows for Workgroups to upgrade a Windows version 3.1 for Workgroups postoffice to a version 3.0 Microsoft Mail for PC Networks postoffice, it is not possible to access the Mail Administrator program from within Mail for Windows. Before the Windows for Workgroups postoffice was upgraded, the Mail Administrator program could be accessed from the Mail menu within Mail for Windows. After the upgrade, if you select the Postoffice Manager command from the Mail menu, the following error message appears: The ServerPath entry in your MSMAIL.INI file is missing or doesn't contain the pathname of a valid Workgroup Postoffice. CAUSE ===== As in the retail version of Microsoft Mail, it is expected that the Mail administrator log in from MS-DOS, using ADMIN.EXE. RESOLUTION ========== You can remove the Postoffice Manager command from the Mail menu by completing the following steps: 1. From the File menu in Microsoft Mail, choose Exit And Sign-Out. 2. Open the MSMAIL.INI file with any text editor. 3. Place a semi-colon before the following lines: WGPOMgr1=3.0;Mail;;13 WGPOMgr2=3.0;Mail;&Postoffice Manager...;14;WGPOMGR.DLL; 0;;Manage Workgroup Postoffice;MSMAIL.HLP;2870 4. Save the changes to the MSMAIL.INI file. 5. Exit out of the text editor. 6. Restart Mail. Additional query words: 3.00 3.10 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.