DOCUMENT:Q91071  04-NOV-1999  [pcmail]
TITLE   :PC WFW: Users Don't Appear in the GAL After Upgrade
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for PC Networks, version 3.0 
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SYMPTOMS
========

After you use Extensions for Windows for Workgroups to upgrade a Windows version
3.1 for Workgroups postoffice to a version 3.0 Microsoft Mail for PC Networks
postoffice, those mail accounts created before the Extend program was run are
not displayed in the Global Address List (GAL).

RESOLUTION
==========

To add those users to the Global Address List, manually export the user list
from the Mail Administrator program (ADMIN.EXE) by selecting Config, Dir-Sync,
Requestor, Export.

STATUS
======

Microsoft has confirmed this to be a problem in version 3.0 of Extensions for
Windows for Workgroups. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.10 admin

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN300
Version           : WINDOWS:3.0

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