DOCUMENT:Q126889 15-FEB-2002 [pcmail] TITLE :PC Win SNADS: 10 Character SNADS Gateway-Template Info Only PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to SNADS, version 3.0 - Microsoft Mail for Windows, versions 3.0b, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use a SNADS gateway name containing 10 characters, the template information will only be displayed in the network address list in Mail for Windows. Template information will not be displayed in the Global Address List (GAL), Postoffice Address List, or Personal Address List. STATUS ====== Microsoft has confirmed this to be a problem in versions 3.0b and 3.2 of Microsoft Mail for Windows. This problem is corrected in the MSSFS.DLL file available on the Microsoft Software Library (MSL) as MSSFS.EXE, a self extracting file. You can find MSSFS.EXE, (http://support.microsoft.com/download/support/mslfiles/MSSFS.EXE,) a self-extracting file, on the following services: - Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home page, click the Support icon. Click Knowledge Base, and select the product. Enter kbfile MSSFS.EXE, and click GO! Open the article, and click the button to download the file. - Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles folder. Get MSSFS.EXE - The Microsoft Network On the Edit menu, click Go To, and then click Other Location. Type "mssupport" (without the quotation marks). Double-click the MS Software Library icon. Find the appropriate product area. Locate and Download MSSFS.EXE. For additional information about downloading, please see the following article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Additional query words: 3.00 SNADS template address ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMail320 kbMail300b kbMailGateSNADS300 Version : :3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.