DOCUMENT:Q124100 04-NOV-1999 [pcmail] TITLE :PC Win WRmt: Upgrading Windows for Workgroups Mail PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.2 - Microsoft Mail Remote for Windows, version 3.2 ------------------------------------------------------------------------------- SUMMARY ======= In order to successfully install version 3.2x of Microsoft Mail for Windows or version 3.2x of Microsoft Mail Remote for Windows over Microsoft Windows for Workgroups version 3.11, certain Windows for Workgroups Mail files must be deleted prior to running 3.2x of Mail for Windows or Mail Remote for Windows SETUP.EXE. MORE INFORMATION ================ Windows for Workgroups Mail components have a more recent internal version stamp than version 3.2x of Mail for Windows or Mail Remote for Windows files. The setup process is designed to check this version stamp during installation and ensure that the most recent version of the file is installed or remains on the disk. Since many Workgroup component files share the same file names as Mail for Windows and Mail Remote for Windows files, the Workgroup files remain on the disk. In the case of upgrading a Workgroups client to the Mail for Windows, the Workgroups Mail client components will remain and will continue to operate when running against version 3.2 of Microsoft Mail for PC Networks postoffice. Additionally, Mail for Windows setup will update the Windows for Workgroups MSMAIL.INI and enable spell checking, demonstrations, and Apple Macintosh (MAC) file type translation tables. The Windows for Workgroups Mail files are designed to integrate with and support: 1. Microsoft At Work Fax technology designed into Windows for Workgroups. 2. Unified logon/mail sign-in (the user's mail password can be cached in the Workgroups USERNAME.PWL file). This prevents the user from having to enter a password when mail is launched. 3. An Optimize Local Mail File option (enabled by selecting the Mail menu and choosing Options) for optimizing performance when storing the MMF file locally (Windows for Workgroups default) on a compressed volume (Doublespace, Drivespace, Stacker, etc.). Version 3.2x of Microsoft Mail for Windows files do not have this integration and support. This only poses a problem if the Windows for Workgroups user needs to incorporate one or more of the Microsoft Mail updates (Application Note updates/bug fixes) to the mail files. The mixing of these versions is not supported. Therefore, if even one of these updates is required, then the Windows for Workgroups client should be fully upgraded to 3.2x of Mail for Windows. NOTE: This will result in the loss of At Work Fax and unified logins. Special considerations will need to be addressed if the Workgroups user has selected the Doublespace option. In summary, either the Windows for Workgroups machine must maintain the full set of Windows for Workgroups Mail specific files (listed below), or the files should be deleted prior to running 3.2x of Mail for Windows setup. This will update the required files for Mail for Windows. To update the Windows for Workgroups Mail client to version 3.2x of Mail for Windows: NOTE: If Windows for Workgroups files must be replaced with Mail for Windows files, the following procedure should be performed for all Windows for Workgroups client machines prior to deleting the Windows for Workgroups Mail files. 1. If At Work Fax has been enabled, it should be disabled by opening the Control Panel, and selecting Fax, Remove. 2. Sign-in to Mail. Check that the Optimize Local Mail File is set to Highest Security. Select OK. (If the options are grayed out, this indicates that the user's MMF is stored on the postoffice, not locally). Alternatively, the user could move the MMF to the postoffice by selecting the Mail menu and choosing Options, Server, and then selecting the Postoffice option under Storage. 3. (Optional) If the users have adequate disk space available, consider having them Export All Folders in their MMF (select the File menu and choose, Export folder...). This creates a transportable backup of the MMF. 4. Exit and Sign Out of Mail. Exit Windows for Workgroups. Delete the Windows for Workgroups Mail files listed below, prior to running 3.2x of Mail Remote for Windows SETUP.EXE. NOTE: The files prefaced with * are Mail specific files that load when MSMAIL.EXE is launched. Files prefaced with # are files that are Mail specific, but are called when some menu item within mail is selected. Both the \WINDOWS and the \WINDOWS\SYSTEM subdirectories should be checked for copies of these files. MSMAIL.EXE and MSMAIL.HLP may reside elsewhere on the disk as well. *AB DLL 97,600 11-01-93 4:11a #IMPEXP DLL 66,560 11-01-93 4:11a *MAILMGR DLL 51,632 11-01-93 4:11a *MAILSPL EXE 51,792 11-01-93 4:11a *MSMAIL EXE 302,528 11-01-93 4:11a #MSMAIL HLP 76,521 11-01-93 4:11a *MSSFS DLL 266,464 11-01-93 4:11a *PABNSP DLL 44,672 11-01-93 4:11a *STORE DLL 235,072 11-01-93 4:11a #WGPOMGR DLL 80,224 11-01-93 4:11a Microsoft Mail Remote for Windows --------------------------------- Mail Remote for Windows will not function properly when installed into a standard Windows for Workgroups version 3.11 installation (due to file version stamps). If only Remote Mail functionality is desired, then the above procedure should be performed prior to running Remote Mail's SETUP.EXE. If both LAN-based Mail (full 3.2x Mail for Windows) and Mail Remote for Windows functionality is desired (switched through the Mail Selector Icon), then: 1. Execute the above procedures. 2. Run version 3.2x of Mail for Windows SETUP.EXE. 3. Run Mail Remote for Windows SETUP.EXE. Additional query words: 3.20 Setup WFW update ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail320 kbMailRemote320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.