DOCUMENT:Q96884  31-OCT-1999  [pcmail]
TITLE   :PC Win: Can't Repair MMF on Novell Without File Scan Privilege
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.0b,3.2
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for Windows, versions 3.0b, 3.2 
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SYMPTOMS
========

An attempt to repair the Mail message file (MMF) fails, and Mail generates the
following message:

   An inconsistency has been detected in the mail message file.

After you choose the OK button, Mail generates the following message:

   Inconsistencies in your message file could not be repaired.

After you choose the OK button, Mail generates the following message:

   Your message file could not be found.

CAUSE
=====

The MMF repair utility, which you can invoke by holding down the SHIFT key when
you start Mail, cannot locate the MMF because the Novell File Scan right is
disabled.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail for Windows,
versions 3.0b and 3.2. This problem was corrected in version 3.2a.

For information on obtaining this update, query on the following word in the
Microsoft Knowledge Base:

   mailupd

Additional query words: 3.00b 3.20 kbbug3.00b checkmmf

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail320 kbMail300b
Version           : WINDOWS:3.0b,3.2

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