DOCUMENT:Q88371 15-NOV-1999 [pcmail] TITLE :PC Win: Change Default Printer in Windows Not Changed in Mail PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Changing the default printer driver for version 3.1 of Microsoft Windows does not change the printer driver for version 3.0, 3.0b, or 3.2 of Microsoft Mail for Windows. To update Mail, choose Print from the File menu, select the Setup button, then choose the OK button. CAUSE ===== Changing or replacing the default printer using Windows Control Panel or Print Manager updates entries in the WIN.INI file. Mail stores its default printer designation as "Printer=" in the [Microsoft Mail] section of the MSMAIL.INI file. Mail assumes that the default printer remains the same unless you specify otherwise through the Windows client. To reset the Windows client, Mail must read the WIN.INI file and find out which printer is now the default. WORKAROUND ========== To reset the default printer in the Windows client, you can: - Choose Print from the File menu and select the Setup button, then choose the OK button. -or- - Choose Print from the File menu and select the Setup button, then select the new default printer and choose OK. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Mail for Windows versions 3.0, 3.0b, and 3.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.00 3.00b 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b Version : WINDOWS:3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.