DOCUMENT:Q140190 23-JAN-2000 [pcmail] TITLE :PC Win: CONVERT.EXE Not Converting Folders with Mac Attachment PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2a,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.2a, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The CONVERT.EXE utility dated 06/09/95, included with Microsoft Mail for PC Networks, does not reliably convert Macintosh user-created private postoffice folders containing large Macintosh attachments. CAUSE ===== The Microsoft Mail for PC Networks, Macintosh workstation, under certain circumstances, will create erroneous Federal Information Processing Systems (FIPS) message attachment header fields in private folders. The fields will appear to be valid. However, they will not actually point to any valid attachment, and the data contained within the FIPS attachment field will be random. The attempt to read by CONVERT.EXE results in random data from within the folder being read as an attachment, or it attempts to read past the end of the folder itself. The size of the message folder may have some effect on the problem, where messages with smaller attachments appear to convert correctly. The CONVERT.EXE utility is a shell that calls MSSFS.DLL from the Windows client to do the actual conversion. The following error will occur during a failed conversion: The folder conversion process was halted by an error while copying. No folders or messages were converted. STATUS ====== Microsoft has confirmed this to be a problem with CONVERT.EXE dated 06/09/95 and version 3.5 of MSSFS.DLL. This problem was corrected in version 3.5.4092 or later of MSSFS.DLL. To obtain this updated file, please contact your Microsoft Technical Account Manager (TAM) or Product Support Services (PSS). MORE INFORMATION ================ For additional information, please see the following article in the Microsoft Knowledge Base: Q121717 Err Msg: The Folder Conversion Process Was Halted... Additional query words: 3.50 hotfix post35fix 6/9/95 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320a kbMailPCN350 Version : WINDOWS:3.2a,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.