DOCUMENT:Q86315 15-NOV-1999 [pcmail] TITLE :PC Win: Drag/Drop Makes Folder Hierarchy Display Incorrect PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== In version 3.0, 3.0b, or 3.2 of Microsoft Mail for Windows, the folder hierarchy display can become incorrect after you drag-and-drop folders from the top level to a lower level two or more times in succession. Scrolling the list up or down corrects the display. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Mail for Windows versions 3.0, 3.0b, and 3.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ Here is an example of the problem. NOTE: MCV stands for the Message Center Viewer window that displays your folders and messages. Beginning Folder Hierarchy -------------------------- +Current Inbox <-- This is open +Mine -Misc Competit Discuss Intl <-- This is the top folder in view in the MCV Network -Software Applications Misc PCMail PenWin Stuff UI SentMail Wastebasket +WinBall yyPorthole yyProject yyVisBasic yyWinWord <-- This is the bottom folder in view in the MCV +zArchive Grab "yyPorthole" and drag it up to the folder "Software" and drop it. It is moved correctly. Next, grab "yyProject" and drag it up to "Software" and drop it. The MCV now displays: Ending Folder Hierarchy ----------------------- Intl Network -Software Applications Misc PCMail PenWin yyPorthole +Current Inbox <-- This is shown as open +Mine -Misc Competit Discuss yyVisBasic yyWinWord Additional query words: 3.00 3.00b 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b Version : WINDOWS:3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.