DOCUMENT:Q119827 05-NOV-1999 [pcmail] TITLE :PC Win: Err Msg: Error Occurred While Loading the Spelling... PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After starting version 3.0 of Microsoft Mail for Windows, the following stop error message will occur when spell checking a message for the first time: An error occurred while loading the spelling dictionary Upon subsequent requests to spell check, the spell check will succeed, but if the Windows Mail client is exited and restarted, the error occurs again. NOTE: This error has only been known to occur with version 3.0 of Microsoft Mail for Windows. CAUSE ===== This error is caused by installing a Windows application, such as Microsoft Word version 6.0 for Windows, Microsoft Excel version 5.0 for Windows, or Microsoft Office Suite. These applications update the [MS Proofing Tools] section of the WIN.INI and replace MSSPELL.DLL/MSSP_AM.LEX with newer versions. These newer files are not compatible with version 3.0 of Microsoft Mail for Windows, but they are compatible with versions 3.0b and 3.2. RESOLUTION ========== To resolve this problem upgrade to version 3.0b of Microsoft Mail for Windows that can be obtained from Microsoft Product Support Services (PSS). You can also undelete/reinstall MSSPELL.DLL and MSSP_AM.LEX in the WINDOWS\MSAPPS\PROOF directory, and change the reference in the WIN.INI Spelling 1033,0 line from the newer .DLL and .LEX to the older files, and restart Windows. MORE INFORMATION ================ Before installing a newer Windows application, a MSMAIL.INI and WIN.INI will have the following entries: MSMAIL.INI ---------- [MS Proofing Tools] Spelling=Spelling 1033,0 Custom Dict=Custom Dict 1 WIN.INI ------- [MS Proofing Tools] Spelling 1033,0=C:\WINDOWS\MSAPPS\PROOF\MSSPELL.DLL, C:\WINDOWS\MSAPPS\PROOF\MSSP_AM.LEX Custom Dict 1=C:\MSMAIL\CUSTOM.DIC After installing a newer Windows application, like those mentioned above, a MSMAIL.INI and WIN.INI will have the following entries: MSMAIL.INI ---------- [MS Proofing Tools] Spelling=Spelling 1033,0 Custom Dict=Custom Dict 1 WIN.INI ------- [MS Proofing Tools] Spelling 1033,0=C:\WINDOWS\MSAPPS\PROOF\MSSPEL2.DLL, C:\WINDOWS\MSAPPS\PROOF\MSSP2_EN.LEX Custom Dict 1=C:\MSMAIL\CUSTOM.DIC Spelling 2057,0=C:\WINDOWS\MSAPPS\PROOF\MSSPEL2.DLL, C:\WINDOWS\MSAPPS\PROOF\MSSP2_EN.LEX Thesaurus 1033,0=C:\WINDOWS\MSAPPS\PROOF\MSTHES.DLL, C:\WINDOWS\MSAPPS\PROOF\MSTH_AM.LEX In addition, MSSPELL.DLL and MSSP_AM.LEX will be deleted from the WINDOWS\MSAPPS\PROOF directory. Additional query words: 3.00 Spelling ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.