DOCUMENT:Q130037 05-NOV-1999 [pcmail] TITLE :PC Win: Err Msg: Personal Address List Groups Cannot Be Added PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0b,3.2,3.2a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0b, 3.2, 3.2a ------------------------------------------------------------------------------- SYMPTOMS ======== In versions 3.0b, 3.2, and 3.2a of Microsoft Mail for Windows, when you attempt to add Personal Address List (PAL) groups to the Personal Address Book (PAB), you get the following error: Personal Address List groups cannot be added to the Personal Address Book." CAUSE ===== This is by design. RESOLUTION ========== You must create a new Personal Group, and then add the members. Members may be added from the PAL as follows: 1. From the Mail menu, choose Personal Groups. 2. From the Personal Groups dialog box, click New to create a new Personal Group. From the New Group dialog box, type in the New Group Name, and click the Create button. 3. You can alternatively add the PAL members to an existing Personal Group by selecting the personal group from the list and then clicking the Edit button. 4. From the Personal Groups - "" dialog box, click the daybook icon in the upper-left corner. 5. From the Open Directory dialog box, double-click the Personal Address List. 6. Click the Personal Address List group (bolded text) to select it, then click the Details button. 7. Select the PAL group members to be added to the Personal Address Group. Notes: - All of the entries can be selected at once by highlighting the first entry in the range, then holding the SHIFT key and the cursor (cursor keys or mouse) to select the end of the range, either up or down. - Selected multiple entries can be added together by holding the CTRL key and clicking the entries with the mouse. MORE INFORMATION ================ This procedure can also be used when you convert from the Microsoft Mail for PC Networks, Macintosh workstation to the Windows client. For additional information, please see the following article in the Microsoft Knowledge Base: Q127080 PC Win DOS: How to Remove Personal Address List (PAL) Additional query words: 3.00b 3.20 3.20a mac ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail320 kbMail300b kbMail320a Version : WINDOWS:3.0b,3.2,3.2a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.