DOCUMENT:Q132400 18-NOV-1999 [pcmail] TITLE :PC Win: Err Msg: The Database May Have Been Corrupted... PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.2a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.2, 3.2a ------------------------------------------------------------------------------- SYMPTOMS ======== In versions 3.2 and 3.2a of Microsoft Mail for Windows, when you attempt to create a backup of a mail message file (MMF) by choosing Backup from the Mail menu, the following error may occur: The database may have been corrupted. Quit Mail. CAUSE ===== This error condition will result if the available disk space on the disk is 0 bytes. If at least 1k of space is available on the disk, you will receive the following error message: There is not enough available disk space. Remove some files and try the operation again. RESOLUTION ========== Free up enough available space on the drive to accommodate the backup of the MMF file and attempt to backup the file again. For additional information, please see the following article in the Microsoft Knowledge Base: Q105109.MMF File Size Increases by Twice the Size of Message Additional query words: 3.00 3.20 3.20a ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail320 kbMail320a Version : WINDOWS:3.2,3.2a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.