DOCUMENT:Q86328 10-NOV-1999 [pcmail] TITLE :PC Win: Err Msg: The New Folder Could Not Be Created PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In version 3.0 of Microsoft Mail for Windows, the following error message may be displayed if the maximum number of folders has been reached: The New Folder Could Not Be Created CAUSE ===== Several conditions determine the maximum number of folders that can be created, but the average is around 5,000. Therefore, it is highly unlikely that this error message is being displayed because of the maximum being reached. The following are two possible causes of this error: - The Mail Message File (MMF) is set to read-only. - The FOLDROOT.IDX file is marked read-only or, if you are on a Novell network, the FOLDROOT.IDX file is ownerless. Additional query words: 3.00 err msg errmsg alert ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.