DOCUMENT:Q122580 05-NOV-1999 [pcmail] TITLE :PC Win: Excel 5.0 Attachments Fail to Open PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2,3.2a,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2, 3.2a - Microsoft Excel for Windows, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to open a Microsoft Excel attachment from a Microsoft Mail for PC Networks Windows client, Excel starts but the file attachment is not loaded. The only menu options available are File and Help. CAUSE ===== This behavior occurs if you have checked the Ignore Other Applications option in Excel. This option allows Excel to start, but tells Excel to ignore all parameters passed to it, including filenames. When Microsoft Mail opens an Excel attachment, it sends the command to start Excel and passes the attachment filename as a parameter. RESOLUTION ========== You can open the file in Excel by choosing Open from the File menu. MORE INFORMATION ================ To check or uncheck the Ignore Other Applications option, perform the following steps: 1. Start Excel. 2. From the Tools menu, choose Options. 3. Select the General tab. 4. Check or uncheck the Ignore Other Applications box. Additional query words: 3.00 3.00b 3.20 3.20a ====================================================================== Keywords : Technology : kbExcelSearch kbExcel500 kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b kbMail320a Version : WINDOWS:3.0,3.0b,3.2,3.2a,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.