DOCUMENT:Q112302 12-NOV-1999 [pcmail] TITLE :PC Win: Exporting Folders Err Msg: Not Enough Memory... PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== In versions 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, the following error message may be displayed when you try to export folders: STOP: There is not enough memory or system resources to complete this action. Try closing some windows and performing the action again. CAUSE ===== This message can occur if there is a backslash (\) at the end of the directory path following the ExportMmfFile entry in the MSMAIL.INI file. The following is an example of an incorrect entry: [Microsoft Mail] ExportMmfFile=C:\WINDOWS\ RESOLUTION ========== To correct this problem, use an ASCII text editor (such as NOTEPAD.EXE) to remove the backslash following the path name (in this example, WINDOWS). For example: [Microsoft Mail] ExportMmfFile=C:\WINDOWS Adding any valid characters following the backslash will also result in the low-memory error: [Microsoft Mail] ExportMmfFile=C:\WINDOWS\MYFILE.MMF STATUS ====== Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.00 3.00b 3.20 MMF File ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b Version : WINDOWS:3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.