DOCUMENT:Q103814 12-NOV-1999 [pcmail] TITLE :PC Win: MAPIHELP=path Not Updated When Mail Is Installed PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== The MAPIHelp= setting in the MSMAIL.INI file does not get updated when you install version 3.2 of Microsoft Mail for Windows over an existing older version and the setup directory differs from the existing mail directory. CAUSE ===== Setup fails to update all paths pointing to program files. RESOLUTION ========== Edit the MSMAIL.INI file and make sure the MAPIHELP= setting points to your system's most recent installation of Mail. STATUS ====== Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.