DOCUMENT:Q97734 08-NOV-1999 [pcmail] TITLE :PC Win: Network Error Using Mail Conversion Program PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0b,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use version 3.0 of the Microsoft Mail Conversion Program to convert Mail 2.x folders to Mail 3.0 or 3.2, CONVERT.EXE may report a network error and then exit. CAUSE ===== The CONVERT.EXE program assumes the owner field in the .IDX file is in all uppercase letters and does not know how to handle hexadecimal numbers in lowercase letters. STATUS ====== Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. This problem was corrected in version 3.2a. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base: mailupd Additional query words: 3.00 3.00a 3.00b 3.20 kbbug3.00a kbbug3.00b ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b Version : WINDOWS:3.0,3.0b,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.