DOCUMENT:Q103986  07-NOV-1999  [pcmail]
TITLE   :PC Win: No Sound with View New Messages Notification
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.0,3.0b,3.2
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

With versions 3.0, 3.0b and 3.2 of Microsoft Mail for Windows, if you choose New
Messages from the View menu and find new mail, the envelope flashes but the
new-mail chime does not sound.

WORKAROUND
==========

There is no workaround at this time. You do not, however, miss the arrival of
new mail if you have chosen View New Messages: new mail is immediately displayed
on the screen.

STATUS
======

Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of
Microsoft Mail for Windows. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.00b 3.20 noise beep

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b
Version           : WINDOWS:3.0,3.0b,3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.