DOCUMENT:Q95943 06-NOV-1999 [pcmail] TITLE :PC Win: Offline Symbol Appears in Status Bar PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.0a,3.0b OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for Windows, versions 3.0, 3.0a, 3.0b ------------------------------------------------------------------------------- SYMPTOMS ======== The offline (or net disconnect) symbol appears in the status bar of Microsoft Mail versions 3.0, 3.0a, and 3.0b for Windows; however, Mail appears to function as usual. CAUSE ===== An ownerless mail message file (*.MMF) on the Microsoft Mail postoffice on a Novell NetWare server may cause this symbol to appear. RESOLUTION ========== To assign ownership, the supervisor must run Filer (select the root of the postoffice when all users are off Mail) and change the entire directory tree to supervisor ownership. MORE INFORMATION ================ In the Novell NetWare operating system, a file on a server receives ownership when it is created or copied within the server, with ownership assigned to the user who last effected the file. If a user is removed from the bindery (the Novell server database of users and resources), all files under ownership of the user at the time become ownerless. The files will remain ownerless--even if the user is added back to the bindery--until a user (or users) affect the files. To check for ownerless files, type "NDIR" (without the quotation marks) at the command prompt from the directory in question. An excerpt from a sample NDIR listing follows: LECTOR/SYS:PUBLIC Files Size Last Updated Flags Owner ------------------------------------------------------------------- IBM$RUN OVL 2,400 7-13-89 9:30a [RoS---DR] LECTOR IBM4201 PDF 368 9-21-88 10:02a [RoS---DR] LECTOR IBMPRO2 PDF 369 9-21-88 10:02a [RoS---DR] LECTOR OWNRLES TXT 35 1-21-93 4:11p [Rw-A----] N/A LISTDIR EXE 26,235 1-23-91 2:45p [RoS---DR] LECTOR Any ownerless files will show up in the NDIR listing under "Owner" as N/A (see above). Additional query words: 3.00 3.00a 3.00b icon ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMail300 kbMail300b Version : WINDOWS:3.0,3.0a,3.0b ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.